Privacy Policy for Paintd

Last Updated: 24 April 2026

At Paintd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (paintd.com.au), use our services, or interact with our advertisements (including Meta Ads).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, contact us, or sign up for our services. This includes:

Contact Data: Name, email address, phone number, and physical property address.
Project Details: Information about your painting needs (e.g., number of bedrooms, interior/exterior preferences).
Technical Data: IP address, browser type, and usage data collected via cookies when you visit our website.

2. How We Collect Your Information

We collect information in the following ways:

Directly from you: Through our website contact forms, Meta Lead Forms, phone calls, or emails.
Automated Technologies: Via cookies and pixels (such as the Meta Pixel) to help us understand how you interact with our site and to improve our advertising.

3. Why We Collect Your Information

We use your information to:

Provide accurate quotes and professional painting services.
Communicate with you regarding your project or inquiry.
Send you marketing communications and updates (only if you have opted in).
Improve our website functionality and user experience.
Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our business (e.g., CRM systems, email marketing platforms).
Legal Requirements: If required by law or to protect the rights and safety of Paintd and our clients.

5. Data Security

We take reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure digital storage and restricted access to personal data.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you.
Request a correction to any inaccurate or out-of-date information.
Opt-out of receiving marketing materials at any time by clicking “unsubscribe” or contacting us directly.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those third-party websites and encourage you to read their privacy policies.

8. Contact Us

If you have any questions about this Privacy Policy or wish to access/correct your data, please contact Marcelo and the team at:

Phone: 0408 630 535
Website: paintd.com.au
Email: info@paintd.com.au